RequestXRequestX
RequestX

South Bay help and jobs

Get help nearby. Or pick up a job.

How it works

For posters

  1. Post a job. Describe what you need and set the job pay. Posting is free.
  2. Get offers and chat. Local helpers send their price. Chat with them, then pick one.
  3. Get it done. When the work is finished, tap Mark job complete, then leave a thumbs up or down.

For helpers

  1. Make a profile. Anyone with an account can help.
  2. Send an offer at your price. See jobs near you and offer what you want to charge.
  3. Do the job. Tap Mark done when you finish. Helpers never pay a RequestX fee.

How we charge

Once payments are on

Payments in the app aren't switched on yet. Until they are, nothing is charged, held or released through RequestX for your job.

Example job:

Job pay (set by the helper's offer)
$100.00
RequestX fee (13% (minimum $3), paid by the poster)
$13.00
You pay
$113.00
Helper keeps
$100.00 (100%)

$10 job: $3 fee (minimum), you pay $13. Helper keeps $10.

Helpers never pay a fee.

Where the money will go: it's held when you hire, then released to the helper after the job is complete. The 13% (minimum $3) runs RequestX (support, payments and safety tools).

How fees work

Safety basics

  • In an emergency, call 911 first. RequestX can't send help to you.
  • No background checks. RequestX doesn't run background checks. Read profiles and ask questions in the chat before you hire.
  • Private chat, general area only. Talk in the job chat. Profiles show a general area, never a street address.
  • Read the profile. Look at completed jobs and thumbs up or down from real jobs.
  • Something wrong? Tap Get help with this job and check This is a safety issue. Safety reports come first.

Stay safer on jobs

Fees in one line

Once payments are on: posters pay job pay + 13% (minimum $3). Helpers pay nothing. How fees work

Cancel basics

You can cancel anytime. No cancel fees apply while payments are off. Please give your helper as much notice as you can.

Cancel a job

Quick answers

Who are the helpers?

Local people with a RequestX account who send offers on jobs. They set their own price and choose their jobs. RequestX doesn't run background checks, so read their profile and thumbs before you hire.

Stay safer on jobs

What does it cost?

Posting is free. Once payments are on, RequestX will add 13% (minimum $3) on top of job pay: a $100.00 job will be You pay $113.00. Helpers pay nothing.

How fees work

When does the helper get paid?

Once payments are on, the helper is paid after the job is marked complete.

When do I get paid?

What if something goes wrong?

Message the other person in the job chat first. If it isn't sorted, tap Get help with this job. For anything about safety, check This is a safety issue and we'll look at it first.

Report a problem

What jobs can't I post?

Repairs of $1,000 or more or that need a permit, child or elder sitting, passenger rides (not available yet), tutoring and lessons (coming later), and a few jobs that are coming soon, like errands, house-sitting and home cleaning.

See jobs we don't offer

Where do you operate?

Sunnyvale, Mountain View, Palo Alto and nearby South Bay cities.

How do I contact support?

Tap Get help with this job on the job page. Support hours: Mon–Fri 9 AM–6 PM PT. We reply within 1 business day. Safety reports come first.

Report a problem

Support hours

Support hours: Mon–Fri 9 AM–6 PM PT. We reply within 1 business day. Safety reports come first. In an emergency, call 911.

Report a problem